The Renzo Gracie app is for members of Renzo Gracie Upper West Side and Renzo Gracie Wall Street, and for parents of our youth members. This page covers the most common questions.
Signing in
Sign in with the email address your academy has on file. Enter your email, tap Send code, and type the 6-digit code from the email we send you. Codes are single-use and expire — if a code doesn’t work, request a new one.
Not receiving codes? Your email may not be on file yet, or may differ from the one you enrolled with. Ask the front desk to send you an app invite — it takes a minute.
Family accounts
Parents sign in with their own email and see every child linked to their account — belts, training history, technique cards, and schedules — and can switch between family members inside the app.
Notifications
If you allow notifications, the app tells you when the front desk replies to your messages or shares academy announcements. The app works fully without them; you can change your choice anytime in your device Settings.
Deleting your account
Profile → Delete account removes your app login and notification tokens immediately. Your membership at the academy is not affected — records of attendance, promotions, and billing are retained as described in our Privacy Policy. The front desk can re-invite you anytime.
Contact us
Anything else — sign-in trouble, wrong information in the app, or membership questions:
- Email: uws@renzogracieuws.com
- Phone: (212) 787-3700
- Or simply message us from the app’s Messages tab.